Since 2005, Etsy has been the global marketplace for unique and creative goods, connecting millions of independent artists, makers, and small businesses with thoughtful shoppers worldwide. Our mission “Keep Commerce Human” reflects our commitment to fostering meaningful connections through commerce that celebrates creativity, craftsmanship, and individuality.
Our Story: Building a Human-Centered Marketplace
Founded in Brooklyn, New York, Etsy began as a platform for handmade treasures and has grown into a thriving global community. What started in a small Brooklyn apartment as a digital craft fair has transformed into a $2.7 billion marketplace that processes $13.3 billion in gross merchandise sales annually. Today, we empower over 7.5 million creative entrepreneurs across 234 countries, offering more than 120 million unique items that you won’t find anywhere else.
What Makes Us Special: Creativity, Quality, and Connection
We specialize in handmade, personalized, and vintage items that tell stories. From jewelry and home décor to wedding supplies and digital downloads, every purchase supports independent creators while promoting sustainable and responsible consumption practices worldwide. With 81.9 million active buyers searching for one-of-a-kind goods each year, Etsy has become the go-to destination for those who value authenticity over mass production.
Our Journey: From Craft Fair to Global Marketplace
2005 – Brooklyn Launch: Robert Kalin, Chris Maguire, and Haim Schoppik launched Etsy from a Brooklyn apartment as a marketplace for handmade goods, creating a space where craft enthusiasts and small business owners could connect directly with buyers who valued quality and uniqueness.
2015 – IPO on NASDAQ: Etsy went public at $16 per share, valuing the company at $1.8 billion and signaling mainstream investor confidence in the handmade economy and our vision for human-centered commerce.
2019 – Reverb Acquisition: We acquired musical instrument marketplace Reverb for $275 million, marking our first major move beyond handmade and vintage goods and expanding our community of creative entrepreneurs.
Our Impact: Empowering Entrepreneurs Worldwide
Etsy removes traditional barriers to entrepreneurship. With listing fees starting at just $0.20 for four months and no monthly subscription required, creators can launch their businesses without warehouse space, bulk inventory, or significant upfront capital. Our platform particularly supports digital product sellers who can list printable wall art, planners, and design files with zero inventory overhead.
We’ve built a transparent ecosystem where sellers keep more of what they earn through a straightforward 6.5% transaction fee structure, and buyers can communicate directly with makers to request customizations, ask questions, and build meaningful relationships around the products they love.
Our Values: Sustainability, Ethics, and Community
Shopping on Etsy means supporting small businesses, independent artisans, and sustainable production practices. Many of our sellers use eco-friendly materials, upcycled components, and ethical manufacturing processes. This marketplace transparency allows shoppers to make informed purchasing decisions aligned with their values, reducing environmental impact through mindful consumption while investing in quality craftsmanship.
Join Our Community
Whether you’re a creator looking to share your craft with the world or a shopper seeking unique treasures that reflect your personal style, Etsy welcomes you. From handcrafted rugs and custom necklaces to vintage clothing and personalized wedding rings, our marketplace celebrates the human touch in every transaction.
Contact Us
117 Adams Street, Brooklyn, NY 11201, USA
Phone: +1 (844) 935-3879
Email: Support@theetsyusa.com